Dock scheduling for 3PL operators

No more phone calls chasing a free dock slot.

Your customers book their own slot. The system assigns the dock and handling time from the pallet count, and you see the whole day on one screen.

5roles with separated permissions
3reports ready from day one
0double bookings on the same dock
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Inbound Outbound Delayed
The problem

Today, coordination looks like this

Three tools, none of them built for the job. Drivers wait, docks sit empty, and nobody can say who caused it.

The phone

Your warehouse manager takes dozens of calls a day and writes slots on paper. When they are off, the schedule is off with them.

The inbox

Confirmations drown in threads. Nobody knows whether the carrier saw the new time until the truck shows up at the gate.

The spreadsheet

Two people open the same file and overwrite each other. There is no change history, so a detention dispute cannot be settled.

How it works

Four steps, zero phone calls

From the customer's request to a closed operation at the dock — every step recorded, with author and timestamp.

01

The customer requests a slot

They give the warehouse, operation type, pallet count and driver details. No calls, no guessing which slots are free.

02

The system assigns dock and window

Handling time follows from the pallet count and the threshold set for that warehouse. The system checks opening hours, dock type and existing bookings in a single database operation. If nothing is free, it proposes the nearest available slot.

03

The dispatcher confirms

They see the queue, confirm or adjust dock and time. The customer is notified at the address given on the request form.

04

The warehouse operator executes

On the screen at the dock they mark driver arrival, start and finish. Every event carries the time it actually happened, not when it was typed in.

Features

What you get

Everything needed to keep traffic coordination in one place.

Automatic slot assignment

Pallet thresholds set separately for inbound and outbound, separately per warehouse. A refrigerated dock will refuse a full truck if that is how you configure it.

Dock board on the wall

Full-screen view for the gatehouse. Refreshes itself, readable from across the room.

Email notifications

On every status change, to the address given on the booking form — not the account's registered contact. Every send is logged.

Detention report

Waiting time measured from real event timestamps: driver arrival to start of handling. Evidence for the conversation with the carrier.

Punctuality and utilisation

Who is systematically late, and which hours leave docks standing empty. Data, not impressions.

Complete change history

Who changed what and when, from request to closure. Detention disputes are settled by the record, not by memory.

Permissions

Five roles, clear boundaries

Everyone sees what their job needs. The boundary is enforced by the server, not by a hidden button.

Administrator

Configures warehouses, docks, thresholds and accounts. Access to every report.

Dispatcher

Confirms and adjusts bookings. Manages customer companies. Cannot delete records.

Warehouse manager

Operational oversight, dictionary editing, reports. The only role besides admin that can cancel a booking.

Warehouse operator

The screen at the dock: start and finish, event logging. One operation at a time.

Customer

Requests slots and reschedules their own. Never sees another company's bookings.

Pricing

You pay per warehouse, not per booking

No cap on requests, no per-user fees. Billed monthly, cancel whenever you like.

Start

For a single warehouse ready to stop answering the phone.

€79/ month, excl. VAT
  • 1 warehouse, up to 4 docks
  • Unlimited bookings and accounts
  • Email notifications
  • Dock board and change history
Start free trial
Most chosen

Standard

For an operator running several sites.

€199/ month, excl. VAT
  • Up to 5 warehouses, up to 25 docks
  • Everything in Start
  • Three reports: punctuality, utilisation, waiting time
  • Support on business days
Start free trial

Enterprise

For warehouse networks and integrated rollouts.

Customquote
  • Unlimited warehouses and docks
  • Own subdomain and an SLA
  • Warehouse management system integration
  • Rollout and team training
Contact us

Prices exclude VAT. The trial runs for 14 days and needs no card. The dock limit counts active docks across all your warehouses.

Sign up

Start with fourteen days, no strings

We create your operator account with your own subdomain, load your warehouses and docks, and you test the system on your real traffic.

  • Account ready to use within one business day
  • No card required, no automatic renewal
  • We delete your data on request once the trial ends

The registration form lives in the application — click below to go to the sign-up and sign-in page.

Go to registration
Security

Driver data, properly protected

The system handles names, phone numbers and plates. We treat that as an architecture problem, not a policy statement.

Isolation enforced by the database

Each operator's data is separated by the database engine, not by a condition in application code. A bug cannot expose another operator's records — the engine refuses.

GDPR-aligned retention

Driver personal data is removed automatically after a retention period you set per warehouse.

A log that cannot be deleted

Cancelling a booking does not erase its history. The record stays, because settlements depend on it.

Contact

Start with a free trial

Create an account and set up your first warehouse in minutes. The trial runs for 14 days and needs no card.